Privacy Policy

1. Who We Are

EMPowered Fitness@Home is a private personal training business located in Beaverton, Ontario, Canada.

References in this policy to “we,” “us,” or “our” mean EMPowered Fitness@Home.

2. Information We May Collect

Depending on how you interact with us, we may collect information such as:

• Your name, email address, phone number and other contact information.
• Appointment and booking information.
• Information you provide in health questionnaires, consent forms or training forms.
• Your fitness goals, exercise history, preferences and information relevant to safely providing personal training services.
• Purchase and transaction details related to sessions or training packages.
• Communications you send to us.
• Basic technical information generated when you visit the website, such as browser type, device information and IP address, where collected by the website host or embedded services.

We ask you to provide only information that is reasonably necessary to provide your training, booking and related services.

3. Health and Training Information

Some information you provide for personal training may relate to your health, physical limitations, injuries, exercise history or other matters relevant to your ability to participate in exercise.

This information is used to help plan, modify and deliver personal training services appropriately. It is treated as private information and is not used for unrelated marketing purposes.

4. How We Use Your Information

We may use personal information to:

• Schedule and manage personal training appointments.
• Process session and package purchases.
• Communicate with you about appointments, forms, scheduling or services.
• Prepare and adjust personal training sessions.
• Maintain client and business records.
• Respond to questions or requests.
• Meet legal, accounting, insurance or record-keeping obligations where applicable.
• Maintain the security and operation of the website and booking systems.

5. Square Appointments and Payments

We use Square for online booking, appointment management and payment processing.

When you book an appointment or purchase a training package through Square, information you provide may be collected and processed by Square under Square’s own privacy practices and terms.

Payment card information is processed through Square. EMPowered Fitness@Home does not receive or store your full payment card number through this website.

6. Forms and Client Records

You may be asked to complete health questionnaires, waivers, consent forms or other client documents before or during your training relationship.

These records may contain personal or health-related information and are used for the administration and delivery of personal training services.

7. When Information May Be Shared

We do not sell your personal information.

Information may be shared only when reasonably necessary, including with:

• Service providers that support website hosting, booking, payment processing or business administration.
• Professional advisers such as accountants, insurers or legal advisers where necessary.
• Government, regulatory or law-enforcement authorities when disclosure is required by law.

Where third-party service providers process information, their own privacy policies and security practices may also apply.

8. Cookies and Website Technology

This website itself is designed to use minimal tracking technology. However, our hosting provider and embedded third-party services, including Square, may use cookies or similar technologies that are necessary for security, functionality, booking or payment processing.

If additional analytics, advertising or marketing technologies are added to the website in the future, this policy should be updated accordingly.

9. How Long We Keep Information

Personal information is kept only for as long as reasonably necessary for the purposes for which it was collected, to maintain appropriate business and client records, or to meet legal, accounting, insurance or other record-keeping obligations.

Retention periods may vary depending on the type of information and the reason it is being kept.

10. Security

Reasonable administrative and technical measures are used to protect personal information against unauthorized access, loss, misuse or disclosure.

No method of electronic transmission or storage is completely secure, so absolute security cannot be guaranteed.

11. Your Choices and Access to Your Information

You may contact EMPowered Fitness@Home to ask about personal information held about you, request corrections, or ask questions about how your information is being used.

Some information may need to be retained where required for legitimate business, legal, accounting, insurance or record-keeping purposes.

12. Links and Third-Party Services

This website may link to or embed services operated by third parties. We are not responsible for the privacy practices of third-party websites or services.

You should review the privacy policy of any third-party service you choose to use.

13. Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes to our services, website, technology or legal obligations.

The date shown at the top of this page indicates when the policy was last updated.

14. Contact

Privacy Contact: Erin Sykes

Email: erin@empoweredfitnessathome.ca

If you have a question about this Privacy Policy, how your personal information is handled, or would like to request access to or correction of your personal information, please contact Erin using the email above.